Nice to Know

Buying tickets:

When you buy your ticket you can choose to:

• Buy it online on our webpage
• Buy it at our office in Ilulissat. The service fee is 100 DKK per ticket.
• Buy it through a travel agency

Ticket refunds:

It is possible to refund a ticket for a fee of 75 DKK per ticket on Disko Line's wepage. Valid tickets can be refunded online, until latest 04.00 pm workingday before departure. The remaining amount is automatically refunded to the credit card used at payment. Click here to refund your ticket 

Travel:

Baggage allowance is 30 kg.

Passengers must arrive at ship's side 20 minutes prior to scheduled departure. In case the passenger fails to show up within this time limit and complete the check-in, the ticket is lost and will not be refunded.

Meeting point in Nuuk
If you are sailing from Nuuk the meeting point is at the Tide Stairs, just behind the Seamen's Home/Hotel Søma.  

Terms of trade:

If you need any further information please read our terms of trade.

Click here to read more about terms of trade here

For further advice or guidance, please don’t hesitate to contact us.